![]() In this realm of “known knowns,” leaders must first assess the facts of a situation-that is, “sense” it-then categorize and respond to it.Ĭomplicated contexts may contain multiple right answers, and though there is a clear relationship between cause and effect, not everyone can see it. Simple contexts are characterized by stability and cause-and-effect relationships that are clear to everyone. The result is the Cynefin framework, which helps executives sort issues into five contexts: Snowden and Boone have formed a new perspective on leadership and decision making that’s based on complexity science. Before addressing a situation, leaders need to recognize which context governs it-and tailor their actions accordingly. Many executives are surprised when previously successful leadership approaches fail in new situations, but different contexts call for different kinds of responses.
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